Help Card
 Visitors by Number of Visits Help

This page shows the distribution of visitors based on how many times each visitor visited your site.

Help Card
 Top Authenticated Visitors Help

This page identifies the true name and relative activity level of the visitors logging onto a server that requires a visitor name and password.

Help Card
 Top Visitors Help

This section identifies the IP address and/or domain name and their relative activity level on the site. If you do not use WebTrends cookies to track visits on the site, WebTrends cannot differentiate between hits from different visitors of a same IP.

Help Card
 Top Geographic Regions Help

This page identifies the top locations of the visitors to your site by geographic region.

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 Most Active Countries Help

This page identifies the countries with your most active visitors.

Help Card
 North American States and Provinces Help

This page identifies the North American states and provinces with your most active visitors.

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 Most Active Cities Help

This page identifies the cities with your most active visitors.

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 Most Active Organizations Help

This page identifies the companies or organizations which visited your site most often.

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 Top-Level Domain Types Help

This section provides a breakdown by types of top-level domains (Commercial, Organization, Educational, etc.). This information can only be displayed if reverse DNS lookups have been performed, and the percentages refer to the total of hits for which the organization type can be determined (some IP addresses cannot be resolved to a domain, and therefore an organization type cannot be determined).

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Start of Chapter
Top-Level Domain Types - Help Card

Hits - Number of hits from a visitor with the specified top-level domain type. A hit is a single action on the Web server as it appears in the log file. A visitor downloading a single file is logged as a single hit, while a visitor requesting a Web page including two images registers as three hits on the server; one hit is the request for the .html page, and two additional hits are requests for the downloaded image files. While the volume of hits is an indicator of Web server traffic, it is not an accurate reflection of how many pages are being looked at.

Top-Level Domain Type - The type of organization, determined by the top-level domain (the three-digit suffix of the URL). Possible suffixes and types include the following:

.com = Commercial
.edu = Educational
.int = International
.gov = Government
.mil = Military
.net = Network
.org = Organization

Visits - Number of visits to your site from the specified type. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.

% - Percentage of total hits from someone from the specified organization type. The percentages refer to the total number of hits for which the organization type can be determined. Some IP addresses cannot be resolved to a domain, and therefore the organization type cannot be determined. This information can be displayed only if DNS resolution is enabled.


Consider what types of organizations are most interested in your site and how you can attract other types.

Top-Level Domain Types
 
Top-Level Domain Type
Hits
% of Total Hits
Visits Sorted by this column
1 Commercial 309 34.37% 91
2 Network 430 47.83% 33
3 Education 125 13.90% 8
4 Government 26 2.89% 4
5 Organization 7 0.77% 1
6 Military 2 0.22% 1
Total for Known Top-Level Domain Types 899 100.00% 138

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Most Active Organizations - Help Card

Hits - Number of hits to your site from the specified organization. A hit refers to a single action on the Web server as it appears in the log file. A visitor downloading a single file is logged as a single hit, while a visitor requesting a Web page including two images registers as three hits on the server; one hit is the request for the .html page, and the two additional hits are requests for the downloaded image files. While the volume of hits is an indicator of Web server traffic, it is not an accurate reflection of how many pages are being looked at.

Organizations - If GeoTrends is enabled, the name of the company or organization is found by looking up the visitor's IP address in the GeoTrends databse. If DNS domain name resolution is enabled and the domain name for this IP address is found, the domain name will be shown. If neither GeoTrends nor DNS resolution is enabled, only IP addresses are shown.

Subtotal - Sum of all data rows for each listed organization.

Total - Sum of the subtotal and all data that does not appear on the page.

Visits - Number of visits to your site from the specified organization. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.

% - Percentage of total hits from a visitor inside the specified organization.


Determine how your Web site can be improved according to how businesses use your site. Consider how your product can be made more attractive to organizations that have shown interest.

googlebot.com12.40.161.126alexa.comcenter7.comav.comaol.comtamu-commerce.edurcn.netinktomisearch.comfastsearch.netgooglebot.comvantas.neteop.govcox.netattbi.comverizon.netcomcast.netcharter.comtds.net
Most Active Organizations
 
Organizations
Hits
% of Total Hits
Visits Sorted by this column
1 Google Inc
33 1.40% 33
2 1,294 55.01% 16
3 25 1.06% 8
4 Caldera Systems, Inc
7 0.29% 7
5 6 0.25% 6
6 America Online, Inc.
6 0.25% 6
7 Texas A & M University - Commerce
6 0.25% 6
8 Residential Communications Network
5 0.21% 5
9 5 0.21% 5
10 Google Inc
4 0.17% 4
11 Qwest Communications International Inc.
4 0.17% 4
12 onebox.com
4 0.17% 4
13 Alliance National Incorporated
3 0.12% 3
14 17 0.72% 3
15 22 0.93% 2
16 AT&T Corp.
2 0.08% 2
17 17 0.72% 2
18 10 0.42% 2
19 9 0.38% 2
20 7 0.29% 1
Subtotal For Organizations Above 1,486 63.18% 121
Total for the Log File 2,352 100% 208

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Most Active Cities - Help Card

City, State, Country - If GeoTrends is turned on for this profile, the location is determined by looking up the visitor's IP address in this database.

Visits - Number of visits from the specified city. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.


This information can help you meet the needs of your target audience as well as discover new audiences. Consider how you can make the content comprehensive and relevant to an international audience.

Most Active Cities
 
City, State, Country
Visits Sorted by this column
1 San Jose, California, United States 46
2 Washington, D.C., United States 22
3 Herndon, Virginia, United States 16
4 Union City, New Jersey, United States 7
5 Orem, Utah, United States 7
6 Commerce, Texas, United States 6
7 New York, New York, United States 5
8 Baltimore, Maryland, United States 5
9 Middletown, New Jersey, United States 5
10 St-Louis, Missouri, United States 2
11 Alhambra, California, United States 2
12 Houston, Texas, United States 2
13 Scottsdale, Arizona, United States 2
14 Plano, Texas, United States 1
15 Corpus Christi, Texas, United States 1
16 New Orleans, Louisiana, United States 1
17 Huntington Station, New York, United States 1
18 London, EN, United Kingdom 1
19 Taiwan, Taiwan 1
20 Chicago, Illinois, United States 1
Total for the Cities above 134

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North American States and Provinces - Help Card

State - A U. S. state or Canadian province. If GeoTrends is turned on for this profile, the location is determined by looking up the visitor's IP address in this database.

Visits - Number of visits from the specified state or province. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.


This information can help you meet the needs of your target audience as well as discover new audiences. Consider how you can make the content comprehensive and relevant to an international audience.

North American States & Provinces
 
State
Visits Sorted by this column
1 California 49
2 D.C. 22
3 Virginia 18
4 Texas 15
5 New Jersey 13
6 Utah 7
7 Maryland 6
8 New York 6
9 Ontario 2
10 Missouri 2
11 Arizona 2
12 Indiana 1
13 Florida 1
14 Kansas 1
15 Washington 1
16 Pennsylvania 1
17 North Carolina 1
18 Louisiana 1
19 Illinois 1
20 Idaho 1
Total for the States above 151

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Most Active Countries - Help Card

Countries - Two methods exist for identifying the location of each visitor:

    WebTrends GeoTrends Database - If GeoTrends is turned on for this profile, the location is determined by looking up the visitor's IP address in this database.

    Domain Name - The location can be determined by the domain name. The domain name can be identified if it was logged by the web server or, if it is defined in the Internet Domain Name System then it may be found using DNS resolution.

Visits - Number of visits from the specified country. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.


This information can help you meet the needs of your target audience as well as discover new audiences. Consider how you can make the content comprehensive and relevant to an international audience.

Most Active Countries
 
Countries
Visits Sorted by this column
1 United States 199
2 Canada 2
3 Australia 2
4 Germany 1
5 Taiwan 1
6 United Kingdom 1
7 China 1
8 Finland 1
Total for the Countries above 208

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Top Geographic Regions - Help Card

Geographic Regions - The geographic part of the world where visitors to your web site are located. Two methods exist for identifying the location of a visitor:

    WebTrends GeoTrends Database - If GeoTrends is enabled for this profile, the region is determined by searching for a visitor's IP address in this database.

    Domain Name - The region can be determined by the domain name. The domain name can be identified if it was logged by the web server or, if it is defined in the Internet Domain Name System, then it may be found using DNS resolution based on the IP address.

Region Not Found - Using GeoTrends, this entry appears when an IP address can not be found in the GeoTrends database.

Region Unspecified - This entry appears when a country code could not be found in region.ini, or when neither GeoTrends nor DNS are enabled, or when DNS is enabled without GeoTrends and a visitor's domain name could not be found.

Visits - Number of visits from the specified geographic region. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.


This information can help you meet the needs of your target audience as well as discover new audiences. Consider how you can make the content comprehensive and relevant to an international audience.

Top Geographic Regions
 
Geographic Regions
Visits Sorted by this column
1 North America 201
2 Western Europe 2
3 Asia 2
4 Australia 2
5 Northern Europe 1
Total for the Geographic Regions above 208

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Top Visitors - Help Card

Hits - Number of hits from the specified visitor. A hit is a single action on the Web server as it appears in the log file. A visitor downloading a single file is logged as a single hit, while a visitor requesting a Web page including two images registers as three hits on the server; one hit is the request for the .html page, and two additional hits are requests for the downloaded image files. While the volume of hits is an indicator of Web server traffic, it is not an accurate reflection of how many pages are being looked at.

Visitor - If cookies are enabled, this column will display the cookie from the specified visitor. If cookies are not enabled, and the IP address of the visitor can be resolved, this column will display the resolved IP address of the specified visitor. Otherwise, this column will display the non-resolved IP address of the visitor.

Visits - Number of times the specified visitor visited your Web site.

% - Percentage of hits from the specified visitor.


Use this information to find out which individuals visit your site the most and how frequently they visit.

Top Visitors
 
Visitor
Hits
% of Total Hits
Visits Sorted by this column
1 12.40.161.126 1,500 46.94% 18
2 c7pub-216-250-141-184.center7.com 7 0.21% 7
3 crawl4.googlebot.com 8 0.25% 7
4 crawl7.googlebot.com 9 0.28% 7
5 crawl3.googlebot.com 7 0.21% 6
6 psprdcrw001.sac2.fastsearch.net 12 0.37% 6
7 tfbuild1.sv.av.com 12 0.37% 6
8 cache-3.lnh.md.webcache.rcn.net 92 2.87% 5
9 si6000.inktomisearch.com 5 0.15% 5
10 j6005.inktomisearch.com 5 0.15% 5
11 crawl5.googlebot.com 4 0.12% 4
12 ip-216-73-150-62.vantas.net 106 3.31% 3
13 crawl1.googlebot.com 3 0.09% 3
14 r165-95-88-1.tamu-commerce.edu 91 2.84% 3
15 crawl9.googlebot.com 3 0.09% 3
16 ghost.directhit.com 3 0.09% 3
17 robot16.openfind.com 2 0.06% 2
18 crawler12.googlebot.com 4 0.12% 2
19 crawl25-public.alexa.com 5 0.15% 2
20 crawl30-public.alexa.com 5 0.15% 2
Subtotal for Visitors Above 1,883 58.93% 99
Total 2,352 100% 208

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Top Authenticated Visitors - Help Card

Authenticated Visitor - A unique visitor tracked by visitor name and password rather than by IP address. You may find more authenticated visitors than visitors because several persons may be using the same IP address. Since many ISPs dynamically assign IP addresses, and since multiple visitors may come from a single IP address, authentication is a much more accurate way to identify visitors.

Hits - Number of hits from the specified visitor. A hit is a single action on the Web server as it appears in the log file. A visitor downloading a single file is logged as a single hit, while a visitor requesting a Web page including two images registers as three hits on the server; one hit is the request for the .html page, and two additional hits are requests for the downloaded image files. While the volume of hits is an indicator of Web server traffic, it is not an accurate reflection of how many pages are being looked at.

Visitor - Name of the authenticated visitor being analyzed.

Visits - Number of times the specified visitor came to your site. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.

% - Percentage of hits to your site from the specified visitor out of hits by all authenticated visitors displayed in this table.



You may use this information for your marketing efforts, such as special promotions or newsletters.

Top Authenticated Visitors
 
Visitor
Hits
% of Total Hits
Visits Sorted by this column
1 SYSTEM 1 100.00% 1
Total 1 100.00% 1

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Visitors by Number of Visits - Help Card

Number of Visitors - Number of unique individuals who came to your site the amount of times specified in the Number of Visits column.

Number of Visits - The number of visits, beginning with one and increasing by increments of one, being analyzed in the other columns.

% of Total Unique Visitors - Percentage of unique visitors who came to your site the amount of times specified in the Number of Visits column.



This information can indicate whether or not your site compels visitors to return. Updating Web site content is one way to draw return visitors.

Visitors by Number of Visits
Number of Visits
Number of Visitors
% of Total Unique Visitors
 1 visit 94 77.68%
 2 visits 11 9.09%
 3 visits 5 4.13%
 4 visits 1 0.82%
 5 visits 3 2.47%
 6 visits 3 2.47%
 7 visits 3 2.47%
 8 visits 0 0.00%
 9 visits 0 0.00%
10 or more visits  1  0.82%