Help Card
 Visitors by Number of Visits Help

This page shows the distribution of visitors based on how many times each visitor visited your site.

Help Card
 Top Authenticated Visitors Help

This page identifies the true name and relative activity level of the visitors logging onto a server that requires a visitor name and password.

Help Card
 Top Visitors Help

This section identifies the IP address and/or domain name and their relative activity level on the site. If you do not use WebTrends cookies to track visits on the site, WebTrends cannot differentiate between hits from different visitors of a same IP.

Help Card
 Top Geographic Regions Help

This page identifies the top locations of the visitors to your site by geographic region.

Help Card
 Most Active Countries Help

This page identifies the countries with your most active visitors.

Help Card
 North American States and Provinces Help

This page identifies the North American states and provinces with your most active visitors.

Help Card
 Most Active Cities Help

This page identifies the cities with your most active visitors.

Help Card
 Most Active Organizations Help

This page identifies the companies or organizations which visited your site most often.

Help Card
 Top-Level Domain Types Help

This section provides a breakdown by types of top-level domains (Commercial, Organization, Educational, etc.). This information can only be displayed if reverse DNS lookups have been performed, and the percentages refer to the total of hits for which the organization type can be determined (some IP addresses cannot be resolved to a domain, and therefore an organization type cannot be determined).

[NetIQ Corporation]

This report was generated by

Analysis Suite v7.0b (Build 1452)
WebTrends is a registered trademark of NetIQ Corporation.  
Other trademarks are the property of their respective owners.


Start of Chapter
Top-Level Domain Types - Help Card

Hits - Number of hits from a visitor with the specified top-level domain type. A hit is a single action on the Web server as it appears in the log file. A visitor downloading a single file is logged as a single hit, while a visitor requesting a Web page including two images registers as three hits on the server; one hit is the request for the .html page, and two additional hits are requests for the downloaded image files. While the volume of hits is an indicator of Web server traffic, it is not an accurate reflection of how many pages are being looked at.

Top-Level Domain Type - The type of organization, determined by the top-level domain (the three-digit suffix of the URL). Possible suffixes and types include the following:

.com = Commercial
.edu = Educational
.int = International
.gov = Government
.mil = Military
.net = Network
.org = Organization

Visits - Number of visits to your site from the specified type. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.

% - Percentage of total hits from someone from the specified organization type. The percentages refer to the total number of hits for which the organization type can be determined. Some IP addresses cannot be resolved to a domain, and therefore the organization type cannot be determined. This information can be displayed only if DNS resolution is enabled.


Consider what types of organizations are most interested in your site and how you can attract other types.

Top-Level Domain Types
 
Top-Level Domain Type
Hits
% of Total Hits
Visits Sorted by this column
1 Commercial 136,013 40.62% 33,930
2 Network 186,796 55.79% 26,039
3 Education 3,498 1.04% 495
4 Organization 4,533 1.35% 467
5 Military 2,774 0.82% 453
6 Government 1,137 0.33% 133
7 Arpanet 25 0.00% 3
Total for Known Top-Level Domain Types 334,776 100.00% 61,520

Start of Chapter
Most Active Organizations - Help Card

Hits - Number of hits to your site from the specified organization. A hit refers to a single action on the Web server as it appears in the log file. A visitor downloading a single file is logged as a single hit, while a visitor requesting a Web page including two images registers as three hits on the server; one hit is the request for the .html page, and the two additional hits are requests for the downloaded image files. While the volume of hits is an indicator of Web server traffic, it is not an accurate reflection of how many pages are being looked at.

Organizations - If GeoTrends is enabled, the name of the company or organization is found by looking up the visitor's IP address in the GeoTrends databse. If DNS domain name resolution is enabled and the domain name for this IP address is found, the domain name will be shown. If neither GeoTrends nor DNS resolution is enabled, only IP addresses are shown.

Subtotal - Sum of all data rows for each listed organization.

Total - Sum of the subtotal and all data that does not appear on the page.

Visits - Number of visits to your site from the specified organization. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.

% - Percentage of total hits from a visitor inside the specified organization.


Determine how your Web site can be improved according to how businesses use your site. Consider how your product can be made more attractive to organizations that have shown interest.

aol.comcomcast.netcox.netrr.comLevel3.netrr.comgooglebot.commindspring.combellsouth.netqwest.netuu.netattbi.comswbell.netadelphia.netverizon.netpacbell.netinktomisearch.com
Most Active Organizations
 
Organizations
Hits
% of Total Hits
Visits Sorted by this column
1 America Online, Inc.
17,467 2.24% 17,467
2 America Online, Inc.
4,637 0.59% 4,637
3 AT&T Corp.
4,092 0.52% 4,092
4 25,373 3.25% 3,433
5 19,544 2.50% 2,882
6 EXCALIBUR Group, A Time Warner Company
2,381 0.30% 2,381
7 16,098 2.06% 1,935
8 30,797 3.95% 1,741
9 onebox.com
1,718 0.22% 1,718
10 10,926 1.40% 1,476
11 11,404 1.46% 1,153
12 Qwest Communications International Inc.
1,094 0.14% 1,094
13 8,029 1.03% 950
14 EXCALIBUR Group, A Time Warner Company
920 0.11% 920
15 AT&T Corp.
839 0.10% 839
16 Southwestern Bell Internet Services, Inc°6ă
769 0.09% 769
17 7,123 0.91% 754
18 Bell Atlantic Internet Solutions
752 0.09% 752
19 Pacific Bell Internet Services
727 0.09% 727
20 726 0.09% 710
Subtotal For Organizations Above 165,416 21.23% 50,430
Total for the Log File 778,987 100% 137,196

Start of Chapter
Most Active Cities - Help Card

City, State, Country - If GeoTrends is turned on for this profile, the location is determined by looking up the visitor's IP address in this database.

Visits - Number of visits from the specified city. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.


This information can help you meet the needs of your target audience as well as discover new audiences. Consider how you can make the content comprehensive and relevant to an international audience.

Most Active Cities
 
City, State, Country
Visits Sorted by this column
1 Herndon, Virginia, United States 11,656
2 San Jose, California, United States 4,581
3 Middletown, New Jersey, United States 4,240
4 Washington, D.C., United States 2,339
5 Atlanta, Georgia, United States 1,897
6 New York, New York, United States 1,660
7 Santa Clara, California, United States 1,363
8 Denver, Colorado, United States 1,267
9 Reston, Virginia, United States 1,242
10 Houston, Texas, United States 1,060
11 Los Angeles, California, United States 1,039
12 Chicago, Illinois, United States 1,003
13 Cambridge, Massachusetts, United States 840
14 Columbus, Ohio, United States 812
15 San Francisco, California, United States 791
16 Dallas, Texas, United States 791
17 San Diego, California, United States 780
18 Seattle, Washington, United States 754
19 Minneapolis, Minnesota, United States 683
20 Boston, Massachusetts, United States 678
Total for the Cities above 39,476

Start of Chapter
North American States and Provinces - Help Card

State - A U. S. state or Canadian province. If GeoTrends is turned on for this profile, the location is determined by looking up the visitor's IP address in this database.

Visits - Number of visits from the specified state or province. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.


This information can help you meet the needs of your target audience as well as discover new audiences. Consider how you can make the content comprehensive and relevant to an international audience.

North American States & Provinces
 
State
Visits Sorted by this column
1 Virginia 14,637
2 California 12,800
3 New Jersey 5,748
4 Texas 5,055
5 New York 3,017
6 Florida 2,747
7 Georgia 2,361
8 Pennsylvania 2,355
9 D.C. 2,339
10 Ohio 2,073
11 Illinois 1,999
12 Massachusetts 1,901
13 Colorado 1,879
14 Washington 1,793
15 Missouri 1,751
16 Michigan 1,504
17 North Carolina 1,287
18 Maryland 1,276
19 Arizona 1,271
20 Minnesota 1,008
Total for the States above 68,801

Start of Chapter
Most Active Countries - Help Card

Countries - Two methods exist for identifying the location of each visitor:

    WebTrends GeoTrends Database - If GeoTrends is turned on for this profile, the location is determined by looking up the visitor's IP address in this database.

    Domain Name - The location can be determined by the domain name. The domain name can be identified if it was logged by the web server or, if it is defined in the Internet Domain Name System then it may be found using DNS resolution.

Visits - Number of visits from the specified country. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.


This information can help you meet the needs of your target audience as well as discover new audiences. Consider how you can make the content comprehensive and relevant to an international audience.

Most Active Countries
 
Countries
Visits Sorted by this column
1 United States 121,958
2 Canada 666
3 Australia 399
4 United Kingdom 378
5 Christmas Island 363
6 Europe 329
7 France 296
8 Germany 193
9 China 184
10 Japan 133
11 Puerto Rico 123
12 Netherlands 122
13 Taiwan 113
14 Brazil 67
15 Sweden 65
16 Korea (South) 61
17 Belgium 60
18 India 54
19 Mexico 51
20 Italy 49
Total for the Countries above 125,664

Start of Chapter
Top Geographic Regions - Help Card

Geographic Regions - The geographic part of the world where visitors to your web site are located. Two methods exist for identifying the location of a visitor:

    WebTrends GeoTrends Database - If GeoTrends is enabled for this profile, the region is determined by searching for a visitor's IP address in this database.

    Domain Name - The region can be determined by the domain name. The domain name can be identified if it was logged by the web server or, if it is defined in the Internet Domain Name System, then it may be found using DNS resolution based on the IP address.

Region Not Found - Using GeoTrends, this entry appears when an IP address can not be found in the GeoTrends database.

Region Unspecified - This entry appears when a country code could not be found in region.ini, or when neither GeoTrends nor DNS are enabled, or when DNS is enabled without GeoTrends and a visitor's domain name could not be found.

Visits - Number of visits from the specified geographic region. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.


This information can help you meet the needs of your target audience as well as discover new audiences. Consider how you can make the content comprehensive and relevant to an international audience.

Top Geographic Regions
 
Geographic Regions
Visits Sorted by this column
1 North America 122,675
2 Region Unspecified 10,750
3 Western Europe 1,528
4 Asia 1,031
5 Australia 399
6 Caribbean Islands 162
7 Middle East 148
8 Eastern Europe 129
9 South America 123
10 Northern Europe 107
11 Pacific Islands 33
12 Central America 26
13 Region Not Found 26
14 Western Africa 24
15 Southern Africa 21
Total for the Geographic Regions above 137,182

Start of Chapter
Top Visitors - Help Card

Hits - Number of hits from the specified visitor. A hit is a single action on the Web server as it appears in the log file. A visitor downloading a single file is logged as a single hit, while a visitor requesting a Web page including two images registers as three hits on the server; one hit is the request for the .html page, and two additional hits are requests for the downloaded image files. While the volume of hits is an indicator of Web server traffic, it is not an accurate reflection of how many pages are being looked at.

Visitor - If cookies are enabled, this column will display the cookie from the specified visitor. If cookies are not enabled, and the IP address of the visitor can be resolved, this column will display the resolved IP address of the specified visitor. Otherwise, this column will display the non-resolved IP address of the visitor.

Visits - Number of times the specified visitor visited your Web site.

% - Percentage of hits from the specified visitor.


Use this information to find out which individuals visit your site the most and how frequently they visit.

Top Visitors
 
Visitor
Hits
% of Total Hits
Visits Sorted by this column
1 crawler14.googlebot.com 1,738 0.19% 532
2 crawler10.googlebot.com 1,170 0.12% 478
3 crawlers.looksmart.com 689 0.07% 450
4 137.80.120.202 876 0.09% 440
5 unknown.Level3.net 700 0.07% 421
6 12.40.161.126 21,756 2.38% 421
7 crawler11.googlebot.com 767 0.08% 404
8 cache-mtc-ah02.proxy.aol.com 1,085 0.11% 346
9 si1000.inktomisearch.com 326 0.03% 326
10 cache-rl01.proxy.aol.com 1,462 0.16% 311
11 207.152.160.21 1,247 0.13% 308
12 cache-rp05.proxy.aol.com 371 0.04% 306
13 cache-rk08.proxy.aol.com 823 0.09% 275
14 205.188.208.9 1,003 0.11% 273
15 cache-dl01.proxy.aol.com 865 0.09% 269
16 netcache-2004.public.lawson.webtv.net 2,525 0.27% 256
17 cache-rh07.proxy.aol.com 493 0.05% 250
18 64.68.82.7 391 0.04% 246
19 cache-ra06.proxy.aol.com 315 0.03% 246
20 cache-dh08.proxy.aol.com 556 0.06% 245
Subtotal for Visitors Above 39,158 4.29% 6,803
Total 778,987 100% 137,196

Start of Chapter
Top Authenticated Visitors - Help Card

Authenticated Visitor - A unique visitor tracked by visitor name and password rather than by IP address. You may find more authenticated visitors than visitors because several persons may be using the same IP address. Since many ISPs dynamically assign IP addresses, and since multiple visitors may come from a single IP address, authentication is a much more accurate way to identify visitors.

Hits - Number of hits from the specified visitor. A hit is a single action on the Web server as it appears in the log file. A visitor downloading a single file is logged as a single hit, while a visitor requesting a Web page including two images registers as three hits on the server; one hit is the request for the .html page, and two additional hits are requests for the downloaded image files. While the volume of hits is an indicator of Web server traffic, it is not an accurate reflection of how many pages are being looked at.

Visitor - Name of the authenticated visitor being analyzed.

Visits - Number of times the specified visitor came to your site. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.

% - Percentage of hits to your site from the specified visitor out of hits by all authenticated visitors displayed in this table.



You may use this information for your marketing efforts, such as special promotions or newsletters.

Top Authenticated Visitors
 
Visitor
Hits
% of Total Hits
Visits Sorted by this column
1 mwalsh 453 33.28% 54
2 asaxe 550 40.41% 47
3 mstory 185 13.59% 26
4 rlille 72 5.29% 16
5 americas\asaxe 53 3.89% 9
6 apco-usa\webadmin 42 3.08% 5
7 rhamrick 6 0.44% 3
Total 1,361 100.00% 160

Start of Chapter
Visitors by Number of Visits - Help Card

Number of Visitors - Number of unique individuals who came to your site the amount of times specified in the Number of Visits column.

Number of Visits - The number of visits, beginning with one and increasing by increments of one, being analyzed in the other columns.

% of Total Unique Visitors - Percentage of unique visitors who came to your site the amount of times specified in the Number of Visits column.



This information can indicate whether or not your site compels visitors to return. Updating Web site content is one way to draw return visitors.

Visitors by Number of Visits
Number of Visits
Number of Visitors
% of Total Unique Visitors
 1 visit 57591 81.93%
 2 visits 6183 8.79%
 3 visits 2146 3.05%
 4 visits 1148 1.63%
 5 visits 738 1.04%
 6 visits 569 0.80%
 7 visits 394 0.56%
 8 visits 275 0.39%
 9 visits 213 0.30%
10 or more visits  1029  1.46%